Contact Us

Good customer service is at the heart of what we do, so here at Travis Perkins we strive towards a ‘will do’ attitude to serve our customers well - every time.

For queries about products or orders please contact your assigned Travis Perkins branch (contact details at bottom right hand side of this page).

You can also check out our Frequently Asked Questions before getting in touch.

For all other queries please contact the Travis Perkins Customer Services Team by emailing customerservice@travisperkins.co.uk or calling 0800 123 3846.

Website & Technical Issues

Please let us know if you are having technical issues with our website. We may not be able to answer all of your queries should the concern be of a site-wide issue. We always appreciate being made aware of ways in which we can improve your experience when visiting the Travis Perkins website.

Before contacting us with your technical issue, please ensure you supply us with as much information as possible, so we can identify the problem as quickly as we can for you. This should include the following:

• Full details of your problem
• If possible, take a screenshot of the error message shown
• Which browser you use e.g. Chrome, Internet Explorer, Firefox, Safari etc.

I’m having difficulties accessing your website

Please note: on rare occasions, we do have site-wide issues that may affect many users. If this is the case, we may not be able to answer all of your queries, but please be ensured we are looking into the problem. We always appreciate getting feedback from our customers about ways in which we can improve your website experience, so don’t hesitate to get in touch with us.

If you’re still having issues please contact our Web Support team at websupport@travisperkins.co.uk for guidance.